When it comes to musical instruments ands accessories for musicians, a supplier with a great reputation in the industry is crucial for peace of mind. From my dealings with Thomann in Europe, I am satisfied that my musical instrument supplier is well grounded to offer many years of top line support for their wide range of products, be it cello cases, all the way to electronic reverb units and everything in between.
I personally ordered a cello case and arranged for it to be delivered to France and was very happy with the communication, efficiency and function of the Thomann group. I will only ever recommend an organisation when I am 100% satisfied with their service and function.
Thomann have exceeded every expectation that I had, be it product description, delivery and informatin of all progress through the transaction.
This is what I expect from a professional outfit and recommend Thomann beyond all degree, based on my experience.